VIRTUAL FRONT DESK

Virtual
Front Desk

Need some extra hands in the front?

Swiss Monkey is pleased to offer our Virtual Front Desk services. Practices can use these services as permanent or
interim (e.g. to cover medical, maternity or sick leave, or while they’re looking for a permanent hire!) complements
to their offices.  These services can also provide an extra layer of redundancy to ensure you are never left without a front desk again! Here are just some examples of things we can do for you:

  • Accounts receivable (AR) and billing (e.g. complete offsite financial department for you and your patients!)
  • AR clean up
  • Hygiene recare calls
  • Insurance verification and benefit updates
  • Assistance auditing doctor or hygiene schedule
  • Assistance filling a schedule
  • Virtual treatment consults!
By using a virtual team to do these activities, it can free up time so your in-office can team do other tasks that need to be done including providing an exceptional patient experience. Never be left without a front desk again! Contact us today to learn more or get started!
Virtual Front Office Team
Member (Part-Time)
Up to Hours/Week
10
15
20
30
Pricing
$1,599
$2,499
$2,999
$3,999
Equivalent to FTE in-office (est.)
1/3 FTE
1/2 FTE
3/4 FTE
1 FTE
Insurance Verification (A La Carte)
$10/new patient$7/existing patient
If you are an existing AR/Billing client, we input the benefits directly into your software. Otherwise, we will email/fax the breakdowns.
Virtual Front Office Team Member (Part-Time)
Up to Hours/Week
10
15
20
30
Pricing
$1,599
$2,499
$2,999
$3,999
Equivalent to FTE in-office (est.)
1/3 FTE
1/2 FTE
3/4 FTE
1 FTE
Insurance Verification (A La Carte)
$10/new patient$7/existing patient
If you are an existing AR/Billing client, we input the benefits directly into your software. Otherwise, we will email/fax the breakdowns.

Need help answering
patient calls?

Let Swiss Monkey help!

We are pleased to offer 24-7 answering services to help make sure you
never miss a call. We know that your team can get busy during the day and
sometimes patients call after hours. We don’t think patients ever need to
hear a voicemail! Let our answering service provide that extra touch your
patients deserve!

24-7 Call Center Services
Monthly Min.

$50/per month (for the first 30 minutes)
Each Add. Minute

$1.59 per minute
Set Up

$50 one-time fee
24-7 Call Center Services
Monthly Min.

$50/per month (for the first 30 minutes)
Each Add. Minute

$1.59 per minute
Set Up

$50 one-time fee

Our Services

STAFFING

VIRTUAL
FRONT DESK

HYGIENE RE-CARE

Billing + Accounts
Receivable

Ready to get started?
It would be our pleasure to serve you.